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Onboarding & launch

Create admin and school accounts
30-day activation timeline
Set up the sandbox environment
Bulk import student and route data
Send the first guardian invitations
Run your first live trip successfully

Apps & technology

Resolve supervisor app login issues
Manage dashboard roles and permissions
Reset tracking devices and recalibrate sensors
Export reports in CSV and PDF formats
Connect Schoolz with Microsoft Entra ID
Configure email alerts and webhooks

Drivers & attendants

Approve a new driver application
Schedule shifts and swap routes
Track driver attendance and punctuality
Upload and track training certificates
Create pre-trip inspection tasks
Monitor guardian ratings for drivers

Safety & compliance

Background screening & annual renewals
Prepare emergency response playbooks
Use the incident monitoring dashboard
Document insurance requirements
Complete the pre-trip bus checklist
Generate compliance reports for regulators

Billing & contracts

Understand term-based billing plans
Update payment methods and add payers
Track credits, discounts, and adjustments
Download archived invoices as PDF
Request a customised pricing proposal

Guardians & communication

Reset a guardian app password
Enable arrival and departure notifications
Handle change-of-stop requests
Send broadcast messages via student tags
Onboard a new guardian community quickly

Need a hand from us?

Live chat available 9am–9pm Cairo time
Call us on +20 2 555 1234 during business hours
Email hello@schoolz.io and receive a reply within 4 hours