Data Protection & Safety

Privacy Overview & Core Principles

At Schoolz, safeguarding student and family data is fundamental to our mission. This page outlines our data handling principles, privacy commitments, and user rights.

Privacy Framework: Active & Monitored

How Schoolz handles student and family information

We collect and process only the essential data needed to coordinate safe, punctual school transportation and maintain clear communication between families, schools, and captains.

01

Information Processed for School Transportation

  • Account and contact details (parent names, verified phone numbers, and communication preferences).
  • Student and dependent profiles (student names, grade levels, assigned school destinations, and authorized pickup coordinates).
  • Operational trip logs (vehicle GPS location timestamps during active routes, boarding statuses, and arrival check-ins).

02

Your Privacy Choices & Rights

  • Review, update, or correct your personal and student account details directly in the Schoolz Parent app or through support.
  • Request clarification on how specific data attributes are utilized in daily route operations.
  • Submit a formal account deletion or data erasure request through our verified support channels.

03

Data Protection & Responsible Governance

  • Strict role-based access controls limiting student data visibility strictly to authorized school administrators and assigned captains.
  • End-to-end data encryption in transit and secure cloud database storage across all regional operational hubs.
  • Prohibition of third-party commercial data sharing or advertising monetisation using student or family records.